Opinions about JG Technologies, Weymouth

[aluijten]

I've noticed that the above company has quite a competitive pricing level for Raymarine stuff and firm claims about service.

I would be grateful for some real world experiences.

Thanks in advance

Arno

 

[FullCircle]

Needed a replacement GPS antenna for my obsolete JRC.
JG Tech sourced me a different make and model that would work as a substitute, and wwere cheapest.

No problems from my dealings with them.

 

[pvb]

Bought my complete plotter/radar system from them. Very helpful, very knowledgeable. Prices are routinely among the lowest online you'll find.

 

[Alyssa]

Purchased an EasyAIS from them a couple of years ago. Good price, prompt delivery and useful technical advice via phone.

 

[Talulah]

Equally, all good. Low prices. Fast delivery.
The only thing I would say is about 5 years ago I returned an item. They didn't credit my ccard back until I chased it when I next placed an order.

 

[Talbot]

Dealt with them a couple of times.

Good information and advice
Good prices
Good delivery

Don't know about their complaints procedure, as I have never had to use it!

Will I use them again - definitely

 

[Paragon]

+1 as per Talbot

 

[nimbusgb]

Another +1 as per Talbot

 

[Koeketiene]

I've noticed that the above company has quite a competitive pricing level for Raymarine stuff and firm claims about service.

I would be grateful for some real world experiences.

Thanks in advance

Arno

Prices are competitive.

However!!!! - before ordering on-line check with them (phone) that they have the item in stock.

Ordered a windgen from them 3 years ago - cheapest on the net.
After two (!!) weeks an e-mail: we don't have your item in stock, awaiting delivery from our supplier.
Asked why they did not show on their website that this was not a stock item, the reply was that they were only a small outfit and did not have the time to update the website.
Credit card was charged as soon as they took the order.
Three weeks later - after being chased (e-mail and phone) - was informed that they could no longer get the windgen at the price listed on the website - price increase of £65. Order would take another week to ship.

So, as they already had my money ended up paying the increase (no longer cheapest on the web) and having to wait 7 weeks for my order.

Won't be using them again

 

[tjbrace]

They are an internet company and rarely answer the phone. Lately, they have not replied to my emails too, quite frustrating.

 

[Rowana]

I can say I have only dealt with them once. Bought a Standard Horizon HH VHF which came almost the next day, at a competitive price.

No complaints from me.

 

[Phoenix of Hamble]

Placed half a dozen orders with them over the years... Never had any problems at all... Also good product knowledge.

 

[Richard10002]

Ordered a linear drive from them in 2009 and they organised delivery to Sardinia. Excellent service. I got the impression that it's one guy working from home, which isn't an issue if he delivers.

 

[pvb]

I got the impression that it's one guy working from home, which isn't an issue if he delivers.

It isn't. I've visited the shop.

 

[aluijten]

Thank you all for your help. I will request a quotation for some Raymarine toys and let you know how I progress.

There is a similar entrepreneur here in Holland where I've done the same. It will be interesting to see the differences.

Thanks again,

Arno

 

[aluijten]

It isn't. I've visited the shop.

What was your impression of the shop?

Thanks,

Arno

 

[pvb]

What was your impression of the shop?

Was a few years ago, maybe 5 years ago, when I happened to be staying for a few nights in the marina at Weymouth. Shop was intriguing, some very new products. I imagine their premises now must be much bigger.

 

[jonic]

+1

Used them over the years without any problems

 

[KREW2]

It isn't. I've visited the shop.

Not any more.

 

[ccscott49]

Used him a few times, always good service and communication, good prices also.