john mike
New Member
Hi All,
Just about ready to chuck the computer overboard. I have tried communicating with Navionics and Fresh Data. Their staff have lost the ability to think and can only read from a script or redirect you to a help page that you have already read. So are as useful and helpful as a chocolate tea pot.
The issue at hand is this.
Their instructions and web page assumes that your update card in unregistered and therefore prompts and takes you through the process of registering the card and down loading the chart installer.
I have done all of this and did so over a year ago. It was an immensely painful experience and not one I wish to repeat.
But can I find any instruction as to how to use my already updated and registered card(s)? No I cannot. The people on the phone don't know the people on the chat system don't know either, the email support people don't know.
Surely someone out there has updated their Navionics card more than once.
Please if someone can tell me what to do I would be very grateful.
Why this is sooooooo painful is beyond me. You should be able stick the card in and press the button and why Navionics can't put a simple set of instructions on their website is also beyond me. The help just sends you in a circle each time ending in an invitation to buy an update card!!
If I had my time over I would never have got involved with Raymarne and Navionics the updates are just too painful and too time consuming.
Just about ready to chuck the computer overboard. I have tried communicating with Navionics and Fresh Data. Their staff have lost the ability to think and can only read from a script or redirect you to a help page that you have already read. So are as useful and helpful as a chocolate tea pot.
The issue at hand is this.
Their instructions and web page assumes that your update card in unregistered and therefore prompts and takes you through the process of registering the card and down loading the chart installer.
I have done all of this and did so over a year ago. It was an immensely painful experience and not one I wish to repeat.
But can I find any instruction as to how to use my already updated and registered card(s)? No I cannot. The people on the phone don't know the people on the chat system don't know either, the email support people don't know.
Surely someone out there has updated their Navionics card more than once.
Please if someone can tell me what to do I would be very grateful.
Why this is sooooooo painful is beyond me. You should be able stick the card in and press the button and why Navionics can't put a simple set of instructions on their website is also beyond me. The help just sends you in a circle each time ending in an invitation to buy an update card!!
If I had my time over I would never have got involved with Raymarne and Navionics the updates are just too painful and too time consuming.
