Fin
New member
Having real problems getting my money out of a well known laptop company.
Ordered and paid for a laptop just after new year, they messed up the delivery, laptop got lost in the mail/delivery company. Gave it a couple of weeks, still hadn't recieved the laptop so told them that I wanted to cancel the order and get my money back. Laptop company agreed and said that as soon as they found the laptop they would pay me back.
They apparently found the laptop over a month ago but still won't refund me my money. They've never returned any of my phone calls. They are always apologetic on the phone when I call but nothing ever happens. I'm guessing that my next step is legal but have no idea how to move forward.
Anybody got any ideas?
Fin
Ordered and paid for a laptop just after new year, they messed up the delivery, laptop got lost in the mail/delivery company. Gave it a couple of weeks, still hadn't recieved the laptop so told them that I wanted to cancel the order and get my money back. Laptop company agreed and said that as soon as they found the laptop they would pay me back.
They apparently found the laptop over a month ago but still won't refund me my money. They've never returned any of my phone calls. They are always apologetic on the phone when I call but nothing ever happens. I'm guessing that my next step is legal but have no idea how to move forward.
Anybody got any ideas?
Fin