Missing Subscripion Issues - Aug, Sep & Oct 2016?

[Freeloader]

As the title suggests, I have missed the last three issues from my MBY subscription.

Having looked online at my account, it shows previous issues up to July 2016 and the next issue due as November 2016. I spoke to the subscription people but, whilst they said they could add three issues on to my current subscription, they could not send me any back issues. The Copy Shop only seems to sell articles and does not give an option for back issues in either print or digital editions - I would have thought digital editions would be available forever...

Am I missing something, or is there no way or ordering my missing copies? I have bought the current October issue but would like to get hold of the August and September issues too (print editions).

Thank you in advance for any assistance - it will be gratefully received!

 

[Jack Haines]

Hi there,

Apologies for this. Let me look into it and get back to you.

Could you please email this information to me on jack.haines@timeinc.com

Thank you

 

[Freeloader]

Thank you Jack, e-mail sent!

 

[KINGFISHER 9]

Thank you Jack, e-mail sent!

I sometimes wonder about the see through wrapping they post them in ... My MBY has been OK but I ve recently had a classic car mag go missing ... better if they were sent in plain brown envelopes!

 

[apollo]

i have same problem with PBO, very frustrated!

 

[henryf]

The number of times I've had to go down to the newsagents to pick up Hamster Spanking Monthly following mail theft.

I gave up on Reader's Wives after Mrs henryf featured on the front cover - we really needed a plain brown wrapper that month. The postman has never been the same since !

I've never had a problem with MB&Y. Turns up nice and early.

Henry

 

[rafiki_]

 

[Wandering Star]

i have same problem with PBO, very frustrated!

Yep, me too. I contacted them months ago, they reponded askng for the subscription number, I replied i hadnt a clue as I throwaway the magazine wrapper and my subscription stoppd beng delivered months ago, their next reply was identical to their previous one.

My original subscription was for 2 years posted to Ireland and started in February this year, i think i received a couple of issues but then it stopped arrving.

 

[Freeloader]

Just a quick update to my original post :

It would seem that my subscription issues had not gone missing in the post but, rather, seemed to have been omitted by some sort of technical glitch. Hopefully, this is now resolved and I look forward to the November issue in due course...

However, I would like to say a big 'thank you' to Jack Haines who spotted my post and stepped in to resolve the issue and also sent me copies of the two missing issues for August and September. I doubt that his job leaves much free time for dealing with such problems and so I am very grateful for his intervention.