McMurdo PLB

[Fr J Hackett]

In 2003 I bought a McMurdo fastfind PLB in the intervening years it has gone through 3 batteries. I find out when I perform the self test at the start of the season every other year. On return to McMurdo after a telephone conversation with their customer service department (very helpfull) it transpires that there was a known fault on the PCB which caused a small (micro volt) current draw reducing the battery life from 5 to 2 years. They have agreed to repair FOC and will fit a new battery at reduced cost. So pretty good service, I would have liked a free battery but you cant have everything. So if anyone out there has one of similar vintage or with similar problems get in touch with McMurdo.

 

[Gin]

Much obliged, I've got two of these and an ACR none of which I have yet checked this season.

I wouldn't want to find out they don't work, the hard way!!!!!!!!

 

[Otter]

Any idea what year of manufacture the fault was corrected?

 

[wotayottie]

[ QUOTE ]
So pretty good service,

[/ QUOTE ].

I would call it cr*p service. They produce a faulty piece of safety equipment and then charge for repairing it. I would expect replacement and refund of postage.

Contrast with Seago and the way they sorted the lifejacket thing.