MaxSea but general computer help required

[Jamesuk]

Hi All,

I will post the email first then if you can understand it then great. I tried what it said I could not find a the - maxsea.41s file and when I tried to do the DOS (CMD) stuff it through it back at me.

Any help would be greatly appreciated.

J


PRB: Time Zero license activation problem.

The information contained in this article applies to:

- MaxSea version : - v1.8
- Windows : - XP, Windows Vista, Windows 7
Symptoms
This document explains how to solve problems during the MaxSea Time Zero licence activation.

First time (with internet connection) MaxSea leaves without warning (and use a licence if first installation).
Second time, CrypKey Error with error message “AUTHORIZATION SiteKey BAD CRC”

These problems can cause repeated losses of licences and/or following display:



Resolution
This problem can be solved by updating the CrypKey drivers.

1. Erase crypkey files
1.1.
Erase the following « hidden files »*:

- maxsea.rst
- maxsea.ent
- maxsea.key
- maxsea.41s

Windows XP :
 in the MaxSea TimeZero application folder**
« C:\Program Files\MaxSea International\MaxSea TimeZero »

Windows Vista/Seven :
 CrypKey application folder
« C:\ProgramData\CrypKey\Licenses\D38FFCB13E773E9E »

1.2. Erase the hidden file: esnecil.ind

All Windows :
 in the folder Windows/system32

2. Uninstall CrypKey drivers

2.1.
Open Command Prompt : cmd

XP Vista / Seven



2.2.
Uninstall CrypKey drivers

- From prompt go to the folder MaxSea

C:\...\>cd \Program Files\MaxSea International\MaxSea TimeZero

- Type the command “setupex \u”

C:\Program Files\MaxSea International\MaxSea TimeZero>setupex \u>

- following message have to be displayed :



2.3.  Reboot the PC
3. Install CrypKey drivers




3.1.
From the MaxSea application folder
 C:\Program Files\MaxSea International\MaxSea TimeZero>

Double click on the setupex.exe



3.2. Reboot the PC

Note : if « setupex.xco » value is set to « 0 » this step become optional

3.3. Start MaxSea (you will need to activate MaxSea again).

Note: File « ManageLicenseDriver.zip » can be downloaded and unzipped to automatically process any steps describe above:
- Step 2.1-2.2 use 
- Step 3.1 use 


*To display the hidden files and folder:

When opening the folder in the "Tools" menu, choose "folder options"

Note: In Vista to display the menu bar push the "ALT" key.



In the "View" tab,

tick the option:
"Display the hidden files and folders"

and untick the following one:
"hide the protect file"

**To quickly access to the MaxSea application folder:
1. right click on the shortcut icon on your desktop
2. choose "properties"

3. select the Shortcut tab in the window "MaxSea Time Zero properties"
4. click on the button
 XP find the target
 Vista  open the file location