Matsutec Transponder

[Leamore Lady]

I bought a new Matsutec Transponder but unfortunately it is only marginally receiving and not transponding at all. Any suggestions? I have tried it in a friends yacht who has a similar one but it is obviously faulty. Is there anybody in U.K. or Ireland who might attempt a repair?

 

[john_morris_uk]

If it’s new why aren’t you sending it back under warranty?

 

[duncan99210]

Just a thought. Matsutec sell their kit in two versions, receiver only and transponder. The transponder usually has an ’A‘ suffix To differentiate it. Ive seen a number of ads for Matsutec selling a transponder which on closer checking turns out to be a receive only unit:hence the cheaper price.
As to what to do to get it fixed, then given its brand new I’d be seeking either repair, replacement or refund from the seller.

 

[pvb]

Good luck with a refund, the cost of sending it back to China by tracked courier will probably be more than it's worth.

 

[Leamore Lady]

Just a thought. Matsutec sell their kit in two versions, receiver only and transponder. The transponder usually has an ’A‘ suffix To differentiate it. Ive seen a number of ads for Matsutec selling a transponder which on closer checking turns out to be a receive only unit:hence the cheaper price.
As to what to do to get it fixed, then given its brand new I’d be seeking either repair, replacement or refund from the seller.

 

[Leamore Lady]

Thanks for your comments. Unfortunately I bought it last November when the boat was in dry dock and with Covid I only got to fit it now. Bought on ebay it is outside the returns date now.

 

[Kaily]

I could check the Data Stream of the NMEA Signal. Matsutec is a bit tricky to handle.
Never the less, i live in Germany and i think the cost of of sending the Transponder will be to high.
I have the same and after many hours it worked for me.

 

[mjcoon]

Thanks for your comments. Unfortunately I bought it last November when the boat was in dry dock and with Covid I only got to fit it now. Bought on ebay it is outside the returns date now.

Surely ebay cannot deny your rights under consumer law, though I don't recollect how long you have to declare purchased goods to be faulty...

Mike.

 

[john_morris_uk]

Surely ebay cannot deny your rights under consumer law, though I don't recollect how long you have to declare purchased goods to be faulty...

Mike.

30 days IIRC

 

[pvb]

I've almost stopped buying things on eBay, because their terms and conditions keep changing, usually to the detriment of the buyer.

 

[Leamore Lady]

Thanks for your inputs. I actually got a local electronic engineer to have a look at it and he found a problem which appears to have fixed it. However the alarm it gives regarding oncoming traffic is only a short buzz. Little use if trying to get some sleep on a long voyage sailing solo. Is there any setting which maintains the alarm on till turned off manually?

 

[JumbleDuck]

Thanks for your inputs. I actually got a local electronic engineer to have a look at it and he found a problem which appears to have fixed it. However the alarm it gives regarding oncoming traffic is only a short buzz. Little use if trying to get some sleep on a long voyage sailing solo. Is there any setting which maintains the alarm on till turned off manually?