GARMIN does it again!!

[johnsail]

Another instance of excellent service from this company.

Had reason to return a GPS48 handheld back to Garmin as the memory support battery was failing. The lithium battery was guaranteed for 10 years and the unit approx 4 years old.

I was expecting this to be replaced by a factory re-con unit. Unfortunately these were out of stock so my GPS48 was replaced with the latest model GPS76.

Super service GARMIN.

Super new toy.

Must go away and play.

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[Magic_Sailor]

I've had similar experience. Made me buy more Garmin product.

Why can't other manufacturers learn from this?

Magic

<hr width=100% size=1><A target="_blank" HREF=http://practical-business.co.uk>Click for website!</A>

 

[Sunnyseeker]

I wish I'd had the same response, two water proof hand helds gave up in the rain due to moisture ingress and they said I could buy a new one!
I thought they might be interested to find out how so called waterproof units had failed and maybe repair them, they didn't even take tem apart as far as I can tell.
Maybe tere are two Garmins?

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[Talbot]

Think you may have had the same Garmin that introduced a plotter and sold lots, and then updated their system and brought out a new plotter with new chart cartographics, so stopped supporting all the old ones! If you just want a handheld without any of the new fancy bells and whistles, I might consider a garmin, but if I wanted a new plotter there is no way that I would even look at Garmin!



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[scarlett]

I had the same excellent service.

I have had three 45s and I am on my second 210. ( They must put them together so cheaply that they can give them away! )

But I wouldn't buy another Garmin product because I have an G Chart Plotter and they have left thousands of customers unsupported.

If one buys a Blue Chart plotter you could be in the same position because they will not guaranttee the period of support. They stopped promoting the G Chart one year before they stopped supporting them and they are still on chandlers shelves.

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[Gunfleet]

If Garmin were so bloody good it would be nice if they left us a way of updating their charts.

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[AOWYN]

Don't know about their plotters, but I had unbelievably good service on an old Garmin 75 a couple of years ago. What a contrast with Yoeman and their idea of customer serice!

PS Autohelm can be pretty damned good as well.

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