NUTMEG
Well-Known Member
A coupe of months ago I purchased a shiny new SH 2100x, the one with built in AIS, DSC and lots of other really useful but unfathomable features.
I already have a SH180i chart plotter and I wired the two together and BINGO I can see all the (AIS transmitting) commercial vessels on the plotter screen. Usual SH product, it worked perfectly first time.
So impressed was I, and fancying treating the boat to a pressie, I sent off for a loud hailer horn, also by SH. Wired it up and.... Nothing. No fog signals, no loudhailer function, nothing. Puzzled I phoned SH and got the usual courteous response, was put through to the service dept and the chap spent a long time going through the wireing etc with me. Couldn't have been more helpful but in the end I agreed to return the VHF as he was stumped. The following day I get a phone call asking me if I had turned the volume up. Of course I had, I replied. The nice chap assured me it was working fine, he even let me listen to the fog signals over the phone. Anyway he sent it back for me to test again on the boat. When I opened the box (the following day) there was a hand written note 'reminding' me that in Fog mode the Channel select knob becomes the volume. The on/off/volume knob controls the volume for the 'listen back' function.
I checked the manual and he is of course right.
Moral = If something does not work RTFM before sending it back.
Thank you Standard Horizon.
No connection etc.
I already have a SH180i chart plotter and I wired the two together and BINGO I can see all the (AIS transmitting) commercial vessels on the plotter screen. Usual SH product, it worked perfectly first time.
So impressed was I, and fancying treating the boat to a pressie, I sent off for a loud hailer horn, also by SH. Wired it up and.... Nothing. No fog signals, no loudhailer function, nothing. Puzzled I phoned SH and got the usual courteous response, was put through to the service dept and the chap spent a long time going through the wireing etc with me. Couldn't have been more helpful but in the end I agreed to return the VHF as he was stumped. The following day I get a phone call asking me if I had turned the volume up. Of course I had, I replied. The nice chap assured me it was working fine, he even let me listen to the fog signals over the phone. Anyway he sent it back for me to test again on the boat. When I opened the box (the following day) there was a hand written note 'reminding' me that in Fog mode the Channel select knob becomes the volume. The on/off/volume knob controls the volume for the 'listen back' function.
I checked the manual and he is of course right.
Moral = If something does not work RTFM before sending it back.
Thank you Standard Horizon.
No connection etc.