EA Thames Customer Charter 2021-22

Welcome all users
"We will encourage and develop a culture of welcoming everyone using and boating on the River Thames."

Nice to see they are interested in encouraging everyone to take advantage of such a unique natural asset right on your doorstep not just those with the good fortune to have boat.
 
I think this bit might be interesting wrt the swimmers.

I wonder if hundreds of swimmers are an "exceptional circumstance".

They close roads for runners to annoy people so why not close the River for swimmers to annoy people?

"We provide customers with information about any restrictions to using the river by email, at locks and online at River Thames restrictions and closures.

In general we will only consider restrictions for exceptional circumstances. We give customers at least 10 days’ notice for planned restrictions lasting up to 24 hours including events and regattas, and at least 10 weeks’ notice for planned restrictions lasting more than 24 hours."
 
. At the moment, across all our waterways, boat registration charges only contribute 25% of the total amount spent on operational services.
#
EA funding PDA. (July 2018)


Those annoying swimmers are subsidising other hobbies on the river , be nice, they might decide that you really ought to pay 100% of it . :):):)
 
Parabordi said:
The Enforcement Report attached within the charter - is a joke, they haven't delivered any of it.
Click to expand...

To be fair, it does say it's 'intelligence led' and 'aspirational' so therein lie the get-out clauses ?

Another one of Nick's cut & paste jobs to keep the brass happy.
 
oldgit said:
At the moment, across all our waterways, boat registration charges only contribute 25% of the total amount spent on operational services.
#
EA funding PDA. (July 2018)
Click to expand...
Well maybe if they collected the license fee from every boat and didn’t let so many get away with not bothering to have one then this % would be a lot higher........
 
As the document referred to is the Enforcement PLAN for 2021-22 it would be difficult for even the EA to have failed to deliver any of it yet!
But no matter, it’s an EA document so must be treated with a pinch of salt and a shedload of derision because that’s how we deal with the EA, isn’t it?

Whilst the enforcement of registration fees is a major issue, even if every last one was successfully collected it would not result in river users direct contributions reaching anywhere near 50% so, unless boaters are prepared to accept significant increases, public purse funding is essential.
However, as Oldgit points out, that means every taxpayer is making a contribution, however small.
A major exercise is currently taking place to review the charging regime and there will be a public consultation in the coming months.
 
boatone said:
As the document referred to is the Enforcement PLAN for 2021-22 it would be difficult for even the EA to have failed to deliver any of it yet!
But no matter, it’s an EA document so must be treated with a pinch of salt and a shedload of derision because that’s how we deal with the EA, isn’t it?

Whilst the enforcement of registration fees is a major issue, even if every last one was successfully collected it would not result in river users direct contributions reaching anywhere near 50% so, unless boaters are prepared to accept significant increases, public purse funding is essential.
However, as Oldgit points out, that means every taxpayer is making a contribution, however small.
A major exercise is currently taking place to review the charging regime and there will be a public consultation in the coming months.
Click to expand...

A public consultation aka the EA asks what we think then does as it chooses. Twas ever thus ?
 
Outinthedinghy said:
I think this bit might be interesting wrt the swimmers.

I wonder if hundreds of swimmers are an "exceptional circumstance".

They close roads for runners to annoy people so why not close the River for swimmers to annoy people?

"We provide customers with information about any restrictions to using the river by email, at locks and online at River Thames restrictions and closures.

In general we will only consider restrictions for exceptional circumstances. We give customers at least 10 days’ notice for planned restrictions lasting up to 24 hours including events and regattas, and at least 10 weeks’ notice for planned restrictions lasting more than 24 hours."
Click to expand...
Worrying
Old Crusty said:
A public consultation aka the EA asks what we think then does as it chooses. Twas ever thus ?
Click to expand...
Not paying any more whilst rowers pay next to nothing and swimmers pay nothing at all.
 
I was boating yesterday and I didn't see any lock keepers working Penton, Chertsey or Shepperton. So much for the updated Charter!
Incidentally, a little "birdie" informed me that the lock keepers want to go back to work now but are being stopped, however, should be back working by the 12th.

As an aside, we were unable to pick up water from Chertsey because a wide beam steel boat was picking up water and estimated at the current rate he would be there for another hour.

This is looking to be a summer of discontent.
 
boatone said:
As the document referred to is the Enforcement PLAN for 2021-22 it would be difficult for even the EA to have failed to deliver any of it yet!
But no matter, it’s an EA document so must be treated with a pinch of salt and a shedload of derision because that’s how we deal with the EA, isn’t it?
Click to expand...
So they have delivered in the last couple years then? Nuff said
We know only too well what we will get.
That is what drives the responses nothing else.
 
Theres a new regime in place - new Waterways Managers since last summer and quite a few reorganisation changes. New lock keepers too and 22 summer reliefs coming on stream this month.
Covid is inevitably still an issue but things are being done now that have been neglected for years and the new Charter is a distinct improvement if they follow through.

The river is still a great place to enjoy inland boating if you accept the river as it is, pay your dues and help make it a pleasant experience.
 
Parabordi said:
So they have delivered in the last couple years then? Nuff said
We know only too well what we will get.
That is what drives the responses nothing else.
Click to expand...

Fear not. As the great man said, it will be all right in the end, and if it isn't all right, then it's not the end.
 
Teddy said:
I was boating yesterday and I didn't see any lock keepers working Penton, Chertsey or Shepperton. So much for the updated Charter!
Incidentally, a little "birdie" informed me that the lock keepers want to go back to work now but are being stopped, however, should be back working by the 12th.

As an aside, we were unable to pick up water from Chertsey because a wide beam steel boat was picking up water and estimated at the current rate he would be there for another hour.

This is looking to be a summer of discontent.
Click to expand...

The keepers will have been in their sheds, painting bollards ready for this weekend.
 
boatone said:
Theres a new regime in place - new Waterways Managers since last summer and quite a few reorganisation changes. New lock keepers too and 22 summer reliefs coming on stream this month.
Covid is inevitably still an issue but things are being done now that have been neglected for years and the new Charter is a distinct improvement if they follow through.

The river is still a great place to enjoy inland boating if you accept the river as it is, pay your dues and help make it a pleasant experience.
Click to expand...
Very well said!
Far too much negativity on this forum.
Mark.
 
""This is looking to be a summer of discontent. ""



Now is the winter summer of our discontent
Made glorious summer winter by this EA ;
And all the clouds that lour'd upon our house
In the deep bosom of the ocean buried.
Now are our brows bound with victorious wreaths;
Our bruised arms hung up for monuments;
Our stern alarums changed to merry meetings,
Our dreadful marches to delightful measures.
Grim-visaged war hath smooth'd his wrinkled front;
And now, instead of mounting barbed steeds
To fright the souls of fearful adversaries,
He capers nimbly in a lady's chamber
To the lascivious pleasing of a lute.
But I, that am not shaped for sportive tricks,
Nor made to court an amorous looking-glass;
I, that am rudely stamp'd, and want love's majesty
To strut before a wanton ambling nymph;
I, that am curtail'd of this fair proportion,
Cheated of feature by dissembling nature,
Deformed, unfinish'd, sent before my time
Into this breathing world, scarce half made up,
And that so lamely and unfashionable
That dogs bark at me as I halt by them;
Why, I, in this weak piping time of peace,
Have no delight to pass away the time,
Unless to spy my shadow in the sun
And descant on mine own deformity:
And therefore, since I cannot prove a lover,
To entertain these fair well-spoken days,
I am determined to prove a villain
And hate the idle pleasures of these days.
Plots have I laid, inductions dangerous,
By drunken prophecies, libels and dreams,
To set my brother Clarence and the king
In deadly hate the one against the other:
And if King Edward be as true and just
As I am subtle, false and treacherous,
This day should Clarence closely be mew'd up,
About a prophecy, which says that 'G'
Of Edward's heirs the murderer shall be.
Dive, thoughts, down to my soul: here
Oldegyte cometh through Teddingtone..
 
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