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These days it is easy to be disappointed with the support you get from manufacturers and sellers - especially with second hand products. But I must recognise some excellent customer service from DDZ Marine and Beneteau. Last winter we purchased a secondhand Swift Trawler 44, now in its forth year. A survey was carried out and remedial work completed before delivery to the south coast this spring. Unfortunately problems with the rudder shafts appeared during the summer (a recognised issue with early models of this design) and despite the boat being well out of warranty, DDZ (with support from Beneteau) arranged for the boat to be lifted and the problem to be fixed at no cost to myself. Well done DDZ. 