In many countries their address system leaves a lot to be desired and carriers need a working phone to find out exactly where to deliver to. Once i Portugal I had o arrange to meet the courier in a supermarket car park.
In general I use My Hermes cheap and cheerful and seem to work well most of the time. Only had one parcel go astray and they did pay up. They do a pickup service for only £1 and their tracking system seems OK. Some people I have sold stuff to have been impressed with the standard of service.
