Could you try this link for me?

[XDC]

https://raymarine.custhelp.com/app/ask

Nothing dodgy, I’m signed up for messages from Raymarine ... upgrades etc.

They have closed their direct email access to Fareham and given the above as the new link.

I get “Page not found”

Thanks

 

[MarkCX]

I get the same.

 

[Zarro]

But it is the Raymarine site so try the menu for what you want

 

[Deleted member 478]

Try starting here:
Raymarine Technical Support Center

 

[pvb]

Try Raymarine Technical Support Center which takes you straight to the support page.

 

[XDC]

Try starting here:
Raymarine Technical Support Center

Could you try that and then select log in?

 

[Deleted member 478]

Damn, that fails

 

[XDC]

Try Raymarine Technical Support Center which takes you straight to the support page.

Please select log in

 

[mjcoon]

I discovered a working login/register page on the legacy forum. Maybe the problem is this transition:

Please be advised on July 6th at midnight the Raymarine Forum will be closed to new posts, threads and new members. It will still be available for viewing only. We are transitioning over to our new support platform www.raymarine.custhelp.com.

To ask technical questions please use this link:
https://raymarine.custhelp.com/app/ask Please select the link, create a new username and password and then fill in the fields requested on the form, this will then trigger a case in the CRM and we will respond accordingly

For telephone support:

Country/Region	Phone#
UK	+44 1329 246777
USA	(+1) 603-324-7900
France	+33 (0) 1 46 49 72 30
Germany	(+49) 40 237808 0
Italy	(+39) (0)2 99451001
Benelux	(+31) (0)26 361 4242
Finland	(+358) 207619937
Denmark	(+45) 43716464
Norway	(+47) 69264600
Sweden	(+46) 317 633670
Australia	(+61) 2 8977 0350.

The following email addresses have been deactivated and are no longer being monitored; please do not use them.
support.UK@flir.com
support.UK@raymarine.com

 

[Mistroma]

But it is the Raymarine site so try the menu for what you want

Unfortunately, the menu item for Technical Support -> Ask a question takes you to the same page and is therefore "Not found".

Ditto for the Login page. It looks as if they need to fix the site as they managed to break something.

 

[XDC]

Many thanks all, virtual, socially-distanced pints on me ?.