cmap usb reader problem

[morgan]

dear every body ...
i am new in this fourms and i wish to be a good friend to every body here ....
my problem :
i have cmap multimedia reader 2the orange box and i hve my cmap nt+ cartiges .
i am using maxsea 12.1.1 and i can not make my maxsea see the usb reader or the charts .
can any body help me .
thanks for all

 

[alan]

I have never used Maxsea; but as a general check make sure that Maxsea is looking at the correct comm port for the reader.

Alan.

 

[Tranona]

Have you installed the C map drivers? I find that I have to use the same USB each time.

I found the C map people in Gosport really helpful setting mine up

 

[morgan]

thanks every body for your replay
ok : i have the pc planer and when i run it every thing is ok and i can open my nt+ charts on it
put my problem how i can open this charts on maxsea 12.1.1
do i need any drivers ?

thank yoy again for all replays

 

[Richard10002]

I use SOB software and, occasionally, I have to reselect the com port in the software.

Might be something to do with using different usp ports resulting in the reader using a different com port.

Worth checking if Maxsea has a facility to check and select the com port. If not, you should be able to change the com port in Device manager.