ltcom
Well-Known Member
You may remember a TV programme a decade or so ago in which a captain of industry visited various companies with the aim of assisting with streamlining, cutting out production bottlenecks and increasing profits. In all cases except one his suggestions were met with grateful thanks and implemented. He then visited Morgan Cars and went nearly apoplectic at the 1930s style production methods, which included building the chassis in one building and then using three blokes to push it from there to the body shop. The company rejected every suggestion, stating that they built their cars in that way because that was what the customers wanted.
Was that the same chap that tried to help the NHS on one of the episodes. He concluded too many chiefs (with poor skills) and the indians should be running things. The consultants actually wanted to run things and were begging to do so, but were not allowed. Not a single suggestion was listened to. It was the first time he had come across an organisation in the series that did not listen to him and improve. He admitted defeat. I must have missed the Morgan episode.