MASH
N/A
My IS15 display failed a few weeks ago following a night of rain. I took it apart and dried the circuit board out but there was quite bit of corrosion on it which I couldn't reach with the toothbrush so it was clearly on the way out, though working again. The cost of a new system was not appealing.
Simrad, bless 'em were not only very accessible on the phone but very helpful and though the IS15 system is now ancient history - long discontinued - called back to say they'd discovered an even older IS15 display in a cupboard somewhere (the round type, mine is the square mounting) and were pretty sure the electronics were the same. As indeed they are. And they sold it for a very sensible price when they could have stuck it out for a complete new system.
Bravo Zulu Simrad for top customer service.
Simrad, bless 'em were not only very accessible on the phone but very helpful and though the IS15 system is now ancient history - long discontinued - called back to say they'd discovered an even older IS15 display in a cupboard somewhere (the round type, mine is the square mounting) and were pretty sure the electronics were the same. As indeed they are. And they sold it for a very sensible price when they could have stuck it out for a complete new system.
Bravo Zulu Simrad for top customer service.