Apollo Duck Website - Access problems

[WoodyP]

I would be grateful of any advice or help.

I am having a problem getting access to the website to advertise a boat. It has taken my money, and I start downloading information then all of a sudden it blanks out and I can't get on the site at all. I get a timed out message, or this site can't be reached.
This first happened on Sunday and my PC came up with a blank screen. Changed a few settings and got the internet back, nothing wrong with the PC. Started the process again this morning and the same thing happened. I tried on my phone and on my tablet to open the website with no result.
I tried phoning them and get a recorded message. I would send them an email if I could find an address.

Is anybody else having problems?

 

[lustyd]

Seems to be working for me, I can log in and the various links seem to work. Try clearing the website data in your browser (cookies etc.) that often helps, but make sure you know your password

 

[mainsail1]

I have just sold a dinghy using Apollo Duck without any access problems. However I have had lots of internet problems over the last month and wonder if it is due to the cut cables in the Red Sea.

 

[lustyd]

wonder if it is due to the cut cables in the Red Sea.

unlikely. The whole point of the Internet and TCP/IP is resilience. When a cable is cut we just route around it. Sometimes this causes congestion but that's rare these days

 

[WoodyP]

I seem to have overcome the technical issues after a complaint to them it suddenly started working again for me. I don't know if this was consequence or causation, but it was a right pain while it was going on. Thanks for the replies. I hope that I get some replies now from the advert.