Anyone know out about phones?? NB Obviously

hlb

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My new broad band does not seem to like other phones or maybe some phones to be connected. though it works fine with the phone and the fax/phone next to the confuser. It's phones or even just phone lines round the rest of the house what that it dont like. I've got an orange with white tracer for number 3 hole. Blue with white tracer for No 2 and White with blue tracer for No 5.

What do they all do??? /forums/images/graemlins/confused.gif /forums/images/graemlins/confused.gif /forums/images/graemlins/confused.gif
 

MikeBrazier

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You will probably need an ADSL/Phone splitter for every phone socket even if it only has a phone plugged in.

Connections 2 and 5 are the main pair and the other 2 (3 and 4) are the ring circuit and earth (cant remember which way round though).

Hope this help,
Mike.
 

Riggy

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[ QUOTE ]
My new broad band does not seem to like other phones or maybe some phones to be connected. though it works fine with the phone and the fax/phone next to the confuser. It's phones or even just phone lines round the rest of the house what that it dont like. I've got an orange with white tracer for number 3 hole. Blue with white tracer for No 2 and White with blue tracer for No 5.

What do they all do??? /forums/images/graemlins/confused.gif /forums/images/graemlins/confused.gif /forums/images/graemlins/confused.gif

[/ QUOTE ]

Is this a very very recent problem? ie since end of last week? as BT nearly had a virus melt-down last Friday and half the country were on and off the 'net for days, this has resulted in me losing my ADSL connection every time the phone rings incoming or outgoing with the problem not solved yet.
Another possibilty is that the R.E.N. factor on (incoming) BT socket(s) may not be man enough to handle the number of phones plugged in. Try disconnecting all phones 'cept two main ones near the 'puter and see if it helps...then plug extra phones in one at a time.
 

hlb

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We have these dufer thingies supplied by BT.

Broadband would not work at first. So I disconected every thing I could. Still did not work. So BT messed about a bit and eventualy it has worked fine. So now want to add the other phone lines in. But it rebelled the minute we started to connect the wires.
 

Riggy

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Hi Haydn,
First question..why u wiring in and not using adaptors? Lot easier.
I'm not technically knowlegable enough to fully understand your configuration but having been through problems like this with BT on and off for nearly six years, I am running two computers (networked both ways through router) fax/phone and five other phones all off the incoming line with only BT filter in main incoming socket, one extra ADSL filtered double adaptor and no splitters or extra micro-filters on any extension (all due respect to other forumites input aknowleged). This is my plate of spaghetti at the back

[image]http://
p10100013yf.jpg
[/image]
 

hlb

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Ah so. Your running everything off one plug hole. Not using the other. Well maybe this is the way!!

I just disconected everything as BT suggested. Then a bit more cos it still did not work. Maybe barking up the wrong tree but I'll try your scientific method!! /forums/images/graemlins/confused.gif /forums/images/graemlins/confused.gif
 

Riggy

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Haydn,
the green (or beige... whatever..) wire (ADSL) from the router or modem goes in left hand socket and ordinary phone plugs (like wot my 4 does) in the other.

[image]http://
p10100014pw.jpg
[/image]
This is how MINE works. Yours may or may not be same config as I don't know what equiment you are running.
I say again (this told me by several BT engineers) the REN ( VEEEEry simpistically, like a mini booster, which can be upgraded as mine have ) factor of your incoming BT socket will determine how many extensions you can run off that socket....
Hope some of this lot helps.
 

gonfishing

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Very Very pretty! does it all work??
Rule of thumb max of 4 ren on any telco network line. Adsl filters needed on each extension socket to prevent interference or network connection failure. 1 ren per item I.E 1 telephone 1 ren, modem 1 ren , etc etc. any more and it throws its dummy, & dolly, out of the pram. Afraid there are no short cuts, if you need more appliances/ telephones faxes etc you will need a second line.

Julian
 

Riggy

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p.s.
Two things I have found essential ( this is for my business which is networked from my home close by and I do a lot of business work at home as well on the computer and internet) is a private/non-BT engineer who checks all my telephone equipment is ok when needed and a good local IT bod ( non-rip-off local type can be usually recommended by someone else you know who has had problems) who can check my computer configurations and internet equipment (router/modem etc) because (in my six year experience) the first thing BT usually does is put the onus back on the users telephony equipment and or computer/equipment/configuration before they start looking for faults in their own system.
This is still not guaranteed to keep a system trouble-free but at least I know when I phone BT with a problem it is not on my side of the fence. I actually had my IT friendly-type-person round two hours ago for that very reason (internet kicks out when the phone rings) cost me 20 squid and a couple of beers. to check all my equipment and configurations. Mind, he is in the IT business and XP qualified....but surely you may know someone that likes some beer money on the side?
 

Riggy

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[ QUOTE ]
Very Very pretty! does it all work??
Rule of thumb max of 4 ren on any telco network line. Adsl filters needed on each extension socket to prevent interference or network connection failure. 1 ren per item I.E 1 telephone 1 ren, modem 1 ren , etc etc. any more and it throws its dummy, & dolly, out of the pram. Afraid there are no short cuts, if you need more appliances/ telephones faxes etc you will need a second line.

Julian

[/ QUOTE ]
Course it works Julian....thats why I'm sat here on the net with five other phones plugged in and they all work perfectly. Can't even begin to compete with your knowlege about REN but I do know mine has been upgraded by a BT engineer and that pretty picture above ( sorry about the spots on the sockets tho...dog came in earlier and shook herself under me compooter desk!) works a treat.
 

Riggy

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All due respect to your rule of thumb (theory) Julian but...I still got...as per picture...

1 BT socket
1 filter
4 double telephone adaptors
5 telephone lines emanating from them..................................
Plate of spaghetti it certainly is.......work it certainly does.
 

robind

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Isnt it all really about having your puter as the last connection before the line goes off to BT heaven (the exchange). Doesnt having a phone connection in between mean that (a) it might not work and (f) if you insert a filter it may?

its all cock`ney to me! (present company accepted)
/forums/images/graemlins/blush.gif)) rob
 

Forbsie

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I traipsed off into the wilds of Essex last night to sort out a mate's computer that couldn't connect to broadband. After checking the computer end, I got the test info and phoned BT. Their Freefone number was continually engaged so using their 0870 number I waited online for 25mins for someone to answer. Eventually this guy told me to find the main socket, remove the front panel and plug the PC and modem into the socket inside of the unit. I didn't believe him but lugged the PC downstairs, did as I was told and it worked. Re-assembled the socket and took PC back upstairs and phoned BT Broadband to see how to get an engineer to check the rest of house circuit.
"Did you check whether it worked using the outside socket on the main unit?"
Grrrr
Lugged PC all the way downstairs again and no, it didn't work. So the main socket is at fault and BT can fix it for free.

Left Althorne at 23.30 and got back to Twickenham at 01.00.
 

BlueMan

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Two or three things that may be of help...

The ADSL filters are normally there to prevent the ADSL traffic from messing up the voice. There is not normally a problem the other way around. However, some non-voice equipment such as some alarm systems are know to be incompatible with ADSL.

If you have a requirement to connect equipment that adds up to more than 4 REN you can buy a booster (BT badged but I bought one years ago from John Lewis) that lets you add something like another 12.

For ADSL help you should go to www.adslguide.org and try the message booards there. You may even find what you need in the FAQs. It was of tremendous help to me in the early days of ADSL in the UK. The other bonus is that you can also quickly see if lots of other people are experiencing problem with your ISP or in your geographical area.

Hope this helps.
 

rickp

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[ QUOTE ]
The ADSL filters are normally there to prevent the ADSL traffic from messing up the voice. There is not normally a problem the other way around.

[/ QUOTE ]

Not sure this is completely the case. A phone that is not through a splitter will cause the DSL link to drop when you lift the receiver.

[ QUOTE ]
If you have a requirement to connect equipment that adds up to more than 4 REN you can buy a booster (BT badged but I bought one years ago from John Lewis) that lets you add something like another 12.

[/ QUOTE ]

Another point is that most phones that claim REN 1 are usually much much less. The testing procedure to measure the 'REN' requires you provide the appropriate number of phones, and as most manufacturers think 'REN 1' is the fine, they provide 3 phones (and the tester is REN 1 too) so can never get a measured REN of less than 1. At least thats how it was back when I was involved in modems.

Rick
 

TrueBlue

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Re: all this chatter -

Nobody has mentioned that the ADSL filter has a REN value of between 0.5 and 1, so it's best to daisy chain all the extensions off one filter.

Some (usually cheaper) filters aren't very good; I had problems with Screwfix ones, but SpeedTouch (supplied with my router) work fine. Easiest solution for us was to get a 3 set DECT setup from Comet - the're quite cheap now.
 
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