More praise for Shotley

Chae_73

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We needed to get the boat to a marina on the Orwell, to get her new sprayhood fitted.

Called the first choice to enquire about the possibility they could accommodate us.
"Do you have a birth booked?"
"Err, no. That's why I'm calling you"
"We are fully booked"
"Ah ok, is there another day you could fit us in?"
"No, we are fully booked"
"Ah ok, I guess I will try somewhere else. Thank you.".

Called Shotley, yes no problem, see you on the 3rd.
Got there at 8 this morning, they could not have been more friendly and accomodating. Thanks guys ?

New sprayhood from Dolphin is fantastic as well.
 

Chae_73

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I don't quite get what you are driving at.

One marina had spaces, the other did not . . .

I just found the response of the first unhelpful. Just repeating "we are fully booked" doesn't really tell me much, other than they don't seem to want me to visit.

Something like "we have no space this week" or "we have a space in X days" would have given some idea of how long this "fully booked" thing was likely to go on for.

I wasn't calling on the day of arrival.

Edit - should have made it clear that I was calling to book in advance. That's why the question "do you have a birth booked?" surprised me a bit. I had not left home at the time this conv was taking place.
 
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