Pavalijo
Member
This will be known to many but not all, and I felt it worthwhile to share my recent experience.
I purchased a Crewsaver ISO liferaft as demonstrated by a Crewsaver rep on the Marine Superstore stand at Southampton Boat Show in 2015 prior to our trip from Scotland to Southampton in 2016.
My intention was to eventually (after the new arch was added this winter) mount it on the transom in portrait orientation. However when it arrived there were drainage holes drilled on the underside of the canister indicating that the canister was intended for horizontal deck mounting.
At the 2016 boat show I attended the stand of Crewsaver who said that I could take the raft into their Southampton branch and they would drill holes in the correct position for me. However the staff at the service centre subsequently advised me that the raft must not be mounted in this way.
When I spoke to Marine Superstore they advised that this was the case with other rafts, however the very poor instructions that came with the raft made no mention of this issue.
With assistance from Rob at Marine Superstore we investigated which ISO rafts could be mounted as I wished. Interestingly Rob got an e mail from Plastimo saying that their raft could be mounted in portrait fashion. I, however, had an e mail from someone else at Plastimo saying that not only could none of their rafts be mounted in this way, but no raft currently in production can!
I asked Viking about their rafts. Whilst they tried to sell me one, when I pressed on the mounting orientation issue they just stopped responding!
In my research online I found no mention whatsoever of this mounting issue, which I understand relates to the positioning of the gas bottle.
Ocean Safety then advised Rob and me that their rafts can be mounted in this way, provided that the end from which the painter exits is at the top. They are, in fact, going to amend their literature.
In the end I have exchanged the old raft for an Ocean Safety one (after checking that their servicing extends to the Mediterranean) and I must add that Marine Superstore have been excellent. Whilst my claim of mis-selling was directed at Crewsaver with them in the line having acted as retailer, they have exchanged the now used raft with me contributing £100 for the benefit of an extra year to the first service. They never argued the point and deserve credit for their excellent service.
Finally, I will also add that I thought the Crewsaver product looked well made and good quality having seen it inflated on the stand at the boat show. I would have been very happy to carry it had it not been for the mounting issue.
Paul
I purchased a Crewsaver ISO liferaft as demonstrated by a Crewsaver rep on the Marine Superstore stand at Southampton Boat Show in 2015 prior to our trip from Scotland to Southampton in 2016.
My intention was to eventually (after the new arch was added this winter) mount it on the transom in portrait orientation. However when it arrived there were drainage holes drilled on the underside of the canister indicating that the canister was intended for horizontal deck mounting.
At the 2016 boat show I attended the stand of Crewsaver who said that I could take the raft into their Southampton branch and they would drill holes in the correct position for me. However the staff at the service centre subsequently advised me that the raft must not be mounted in this way.
When I spoke to Marine Superstore they advised that this was the case with other rafts, however the very poor instructions that came with the raft made no mention of this issue.
With assistance from Rob at Marine Superstore we investigated which ISO rafts could be mounted as I wished. Interestingly Rob got an e mail from Plastimo saying that their raft could be mounted in portrait fashion. I, however, had an e mail from someone else at Plastimo saying that not only could none of their rafts be mounted in this way, but no raft currently in production can!
I asked Viking about their rafts. Whilst they tried to sell me one, when I pressed on the mounting orientation issue they just stopped responding!
In my research online I found no mention whatsoever of this mounting issue, which I understand relates to the positioning of the gas bottle.
Ocean Safety then advised Rob and me that their rafts can be mounted in this way, provided that the end from which the painter exits is at the top. They are, in fact, going to amend their literature.
In the end I have exchanged the old raft for an Ocean Safety one (after checking that their servicing extends to the Mediterranean) and I must add that Marine Superstore have been excellent. Whilst my claim of mis-selling was directed at Crewsaver with them in the line having acted as retailer, they have exchanged the now used raft with me contributing £100 for the benefit of an extra year to the first service. They never argued the point and deserve credit for their excellent service.
Finally, I will also add that I thought the Crewsaver product looked well made and good quality having seen it inflated on the stand at the boat show. I would have been very happy to carry it had it not been for the mounting issue.
Paul